Mobile service teams will travel to countries with large Guyanese diaspora populations to provide essential public services, under an initiative outlined by the government to expand services to Guyanese living overseas.

President Dr Irfaan Ali said the initiative forms part of the government's broader effort to strengthen ties with overseas Guyanese and make public services more accessible, speaking during an engagement with members of the diaspora in Saint Lucia on Tuesday.

He explained that the government is developing a modern governance system aimed at improving the citizen experience by reducing lengthy transaction times and increasing efficiency through digital technology.

"We want to take the mobile government service across every country where we have a large diaspora so we can service that diaspora with one visit," the President said.

According to Ali, the mobile teams will assist with a range of services, including National Insurance Scheme matters, birth certificate applications and replacements, passport-related issues and other official documentation.

He noted that Guyanese overseas have faced challenges accessing biometric passport services but said government teams would soon be deployed to conduct the required processing, eliminating the need for lengthy travel arrangements.

"As a result of moving to this new digital infrastructure, I know many of you here also have to get a new passport that requires the biometrics. And that has been a challenge for you.

But very soon that challenge will no longer be there because the first team is expected on the 11th of this month. They will be here for five days to do all of that work right here in St Lucia," Ali said.

The President said the initiative complements Guyana's ongoing digital transformation, which has already resulted in the establishment of government service centres across the country, allowing citizens to access multiple services in one location and significantly reducing waiting times.

Ali also outlined plans to expand educational opportunities for the diaspora, including making online programmes offered through the University of Guyana accessible, with diaspora members able to benefit from online degree programmes in fields such as education and nursing.

He encouraged Guyanese in Saint Lucia to remain engaged with developments at home, invest in the country's growing economy and contribute to Guyana's transformation, which he said is creating opportunities across every sector while positioning the nation as a regional hub for health, energy, environmental services and food security.

A section of the gathering at the meeting in St. Lucia
A section of the gathering at the meeting in St. Lucia